Royal X Responsible Gaming – Play Smart, Stay in Control

You can set daily, weekly, or monthly deposit limits directly from your Royal X account settings at any time. Once a limit is in place, it takes effect immediately and cannot be increased until the cooling-off period has passed. This gives you full control over how much you spend in Philippine pesos each period. Lowering your limit is always instant, while raising it requires a mandatory 24-hour review. We encourage all Filipino players to set a limit that reflects their personal entertainment budget before placing their first bet. Responsible spending starts with a clear boundary, and we make it easy to set one.

If you feel that you need a break from betting, Royal X offers a self-exclusion option that temporarily or permanently restricts access to your account. You can choose a cooling-off period of 24 hours, 7 days, 30 days, or a longer-term exclusion of up to 12 months. During the exclusion period, you will not be able to log in, deposit, or place any bets on the platform. We will also pause any promotional communications to your registered email and mobile number. Self-exclusion requests are processed promptly by our support team and cannot be reversed before the chosen period ends. If you need to activate this feature, please contact us at [email protected] with your account details.

Royal X allows you to set session time reminders so you always know how long you have been active on the platform. When your chosen session duration is reached, you will receive a clear on-screen notification prompting you to take a break. These reminders are especially useful for mobile players who may lose track of time while browsing sports markets on their smartphones. You can configure your preferred reminder interval from 30 minutes up to several hours through your account settings. Taking regular breaks is one of the simplest and most effective responsible gaming habits, and we make it easy to build that routine. We recommend all Filipino players activate session reminders as a default part of their account setup.

Your Royal X account includes a built-in spending tracker that gives you a clear overview of your deposits, withdrawals, and net betting activity over any selected time period. Reviewing your spending history regularly is one of the best ways to ensure that your betting activity remains within your personal budget. The tracker displays all amounts in Philippine pesos so you always have an accurate picture of your financial activity on the platform. You can access your full transaction history at any time from the account dashboard without needing to contact support. Transparency about your own spending is a key part of responsible gaming, and we have designed this tool to be as straightforward and easy to read as possible.

Royal X strictly enforces the minimum age requirement of 21 years for all registered players in the Philippines, in compliance with local gaming regulations. Every new account must pass a mandatory identity verification process before any deposits or bets can be placed. We use government-issued identification documents to confirm the age and identity of every player, and accounts that cannot be verified will be suspended pending review. We take our responsibility to prevent underage gambling extremely seriously, and our verification process is designed to be thorough without being unnecessarily burdensome for legitimate adult players. If you are aware of a minor attempting to access the platform, please report it immediately to our support team.

If you or someone you know is experiencing difficulties related to gambling, Royal X encourages you to seek help without hesitation. Our support team is available around the clock and can be reached at [email protected] to discuss any concerns about your account or gaming behaviour. We also encourage Filipino players to reach out to local support organisations that specialise in problem gambling counselling and recovery. Recognising the early signs of problem gambling — such as chasing losses, betting beyond your means, or neglecting personal responsibilities — is the first step toward getting help. You are never alone, and taking action early makes a significant difference. Royal X is committed to pointing every player toward the right resources whenever they are needed.